Privacy Policy

Anemi Hotel & Suite collects your data to operate effectively and provide you with the best experiences when using our services. The kind of data collected will depend on the context of your interactions with Anemi Hotel and the services you use. The following are examples of the data that may be collected:

Contact data that you provide to us (such as full name, email address, mailing address, phone number, passport number or ID number).

Payment data (including credit card number, code and expiry date, billing address, and bank account data).

Demographic data (such as age, gender, country, nationality and preferred language).

Data related to your reservation, stay, or visit (date of arrival and departure, goods and services purchased).

Data necessary to fulfill your special requests and/or specific accommodation (e.g., health conditions that require special room accommodation).

Copies of your correspondence with us.

Your interests and preferences.

Data related to your use and interaction with our website. We obtain certain data when your web browser enters our website including your IP address, browser type, operating system, mobile network data, pages viewed and access times. This data facilitates us to communicate efficiently with our guests.

Through Our Online Services: We may collect data when you make a reservation or otherwise purchase goods and services from us, communicate with us via online services, inform us of any special requests or preferences you may have, or sign up for a newsletter or participate in a survey, contest, or promotional offer. We use tracking tools like browser cookies and web beacons to collect data. We collect data about users over time when you use this website or any applications that we may make available on our website. Is this case we only process all the data we collect in a way which does not identify you (or anyone else) as individuals or to single out data on an individual level.

Through Our Offline Services: We may collect data from you offline, such as when you visit the hotel, make a reservation at the front office, over the phone or contact customer service.

From Other Sources: This may include data from your travel agent, airline, credit card, travel operator, online reservation operator and other partners, as well as from social media platforms.

Security Systems: When you visit our managed properties, data may be collected about you through such properties’ closed-circuit television systems, electronic key cards and other security systems.

To provide the services you request, such as to facilitate reservations, send confirmations or pre-arrival messages, to assist you with meetings, events or celebrations and provide you with other data about the area and the hotel at which you are scheduled to stay.

To complete and fulfill your reservation and stay, for example, to process your payment, ensure that your room is available and provide you with related customer service.

To send you administrative data, marketing communications, promotional offers, periodic customer satisfaction, market research or quality assurance surveys.

For our business purposes, such as data analysis, audits, security and fraud monitoring and prevention, developing new products and services, enhancing, improving or modifying our services, identifying usage trends, determining the effectiveness of our promotional campaigns, operating and expanding our business activities.

a) Third party service providers who process data on our behalf to help us undertake the activities to provide you with a great customer experience. We may permit selected third parties such as service providers, agents, contractors, to use your data, including mail houses and e-mail service providers that we engage to send and disseminate promotional materials, data center providers that host our servers and third-party agents that process mailing, online bookings and purchases on our behalf. These parties are contractually prohibited from using data for any purpose other than for the purpose specified in their respective contracts and will be subject to obligations to process data in compliance with the same safeguards that we deploy.

(b) Law enforcement agencies, government authorities, regulators and the court to comply with our legal obligations or to handle incidents / claims. We may disclose your data when required by relevant law or court order, or as requested by other government or law enforcement authorities to assist with proceedings or investigations.

The management of Anemi Hotel & Suite recognizes the importance of data security and is constantly reviewing and enhancing our technical, physical, logical security rules and procedures. We implement reasonable administrative, organizational, technical safeguards and security measures to protect personal data within our control from unauthorized access, acquisition, disclosure, destruction or alteration, accidental loss, misuse or damage. We regularly review and monitor such safeguards and security measures. All Anemi Hotel owned web sites and servers have security measures in place to help protect your personal data against accidental, loss, misuse, unlawful or unauthorized access, disclosure, or alteration while under our control.

In the unlikely event of a data breach, we are prepared with certain procedures based on our Personal Data Management System to notify you of the disclosure of private data.

Please note that we may need to retain certain data for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion (e.g., when you make a purchase or reservation, or enter a promotion, you may not be able to change or delete the Personal Data provided until after the completion of such purchase, reservation or promotion). There may also be residual data that will remain within our databases and other records, which will not be removed. In addition, there may be certain data to which we are unable to enable you to review, for legal, security, or other reasons. In general, we will retain your data for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required or permitted by law.

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Our Data Protection Officer will be happy to answer any concerns or queries you may have relating to the use or storage of your personal data based on your rights under the E.U. General Data Protection Regulation. You may exercise any of these rights in relation to your personal data by contacting our Data Protection Officer by email at info@anemihotel.com or by post or in person at P. O. Box 60404, 8102, Paphos, Cyprus

‘’CCTV cameras are installed within the Property premises, according to the Guidelines, rules, and regulations of Cyprus Authorities.

The images and video data via security cameras located in public areas, such as entrances, hallways, and lobbies, are collected, monitored, processed, and controlled only by authorized personnel.

We follow strict security procedures in the storage, disclosure, and deletion of video material.’’