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DIRECTORY OF SERVICES

KNIT YOUR TIME IN SERENITY

WELCOME

The Management and Staff welcome you to the Anemi Hotel & Suites!

In order to make your stay as informative as possible, this Directory of Services has been designed to list certain points which might be useful. Should you, however, require any further information please do not hesitate to contact our Front Office personnel.

We wish you a very pleasant and relaxing stay!

You can find a 3 pins Adaptor at the Reception. If you wish to barrow an adaptor, please have in mind that a deposit of 5.00euros is required as a security deposit (cash only), and this amount will be refunded to you once the adaptor is returned to the Reception. A limit of maximum 2 adaptors per room is in effect, in order to be able to ensure this service for all our guests.

For anniversaries or special events, please contact our Food & Beverage Manager who will be happy to assist you
with floral arrangements, cakes, champagne, etc. We recommend to preorder the anniversary gifts, minimum 48hrs in advance. Please dial No. 808 for contacting the FB Manager or No. 0 to contact our Front Office.

Should you have a requirement for an Anti -Slip Bath Mat, please ask at the Front office desk. A towel bath mat is also available in your room; kindly place it outside of the bath or shower.
Call No. 0 to connect with the Front Office officer

For the desired temperature in your room, use the individual control panel on the wall. Please ensure that when the
A/C or heating is on, your balcony door is closed. Opening the balcony door will cause the system to turn off. Please also note that in our effort to help the environment an Energy Management System is installed in all rooms.
Although you have the option to modify your room temperature, keep in mind that the system is set on A/C during the Summer months (May -October)* and Heating mode during Winter months (November -April)*. *Seasons are weather dependent. A/C and Heating cannot work simultaneously.

Paphos Airport is approximately 25minutes (12km) drive from the Hotel. Larnaca Airport is approximately 1hours 45 minutes (120km) drive from the hotel. Please contact Front Office should you need a taxi transfer or to enquire about prices or about other alternative ways to get to the Airport. The Front Office will be happy to make a reservation for you. Please dial No. 0 for Front Desk.

The nearest ATM Machine is available within walking distance, on Poseidon Avenue (Harbour road) or Agios Antoniu Street (Bar Street).
The Hotel does not provide ATM services. Banks in Cyprus operate between 08:30am – 13:30 hours, Monday to Friday. Several branches are found in the Old Town or on the Tomb of the Kings road.

Baby-sitting is available through the Reception. We consider reservations with a minimum 48 hours notice in advance. Baby-sitting arrangements are subject to Hotel’s availability and with a surcharge. Please dial No. 0 to book this service with the Front Desk.

A locked luggage room is available for our guests for storing their baggage. Please inform the Front Office officer that you wish to store your luggage, in order to receive directions and the key to the room. Kindly keep in mind that this is a shared facility, therefore we recommend not to leave valuables inside the luggage room. The Hotel is not responsible for any lost or damaged piece of luggage. We are strictly requesting to receive the luggage room key back to Reception, as soon as you have stored your luggage inside.

A good night sleep is very important. For this reason we can provide an extra mattress, pillow if you wish a softer option. Please enquire at the Front Desk. There are also blankets available in your main cupboard.
Extra beds are considered the Campbed or Sofabed available in some of our rooms. Surcharges are applicable for the use of extra beds. We do not supply regular beds for the extra persons sharing the accommodation.

Breakfast is available daily at the Elia Restaurant, open from 7 am to 10 am. In case you have not booked Breakfast, you can purchase this service at a rate of 12.00euros per person per day. Feel free to enquire at Reception or Restaurant about the Flexi Dine program. For room service breakfast, please dial No. 808. A charge of 4.00euros will be added to your room bill.

The main local bus station is situated down in the Harbour. Frequently run routes connecting Kato Pafos (Harbour
area to the Old Town (No.610) or Coral Bay (No. 615) or Pafos Airport (No. 611) are available. For further information, please contact our Front Office personnel who can print for you the bus timetable available online on the OSYPA website.

5 professional Boules lanes are available within the Hotel premises. Boules equipment can be rented from the Reception. Please make your reservation in advance.

A fully equipped business centre with P.C., printer, internet access and other state-of the art commodities is available at a charge. Guests are welcome to use the P.C & printer in case they wish to print traveling documents, at zero charges. Please contact Front Desk for any assistance.

Arrangements can be made through our Front Office. Feel free to request the flyer brochures available at Reception and the Front Desk Officer’s recommendations for Car Hire companies available in Pafos.
Don’t forget to ask for information about our Parking, if you are planning to rent a car.

Private gated parking is available for our inhouse guests free of charge. Kindly ask for directions and the necessary entry/exit codes to be able to access our parking. Clients are advised to lock their cars at all times and not to leave any articles of value in them. The Hotel cannot accept any responsibility for any damage or loss to vehicles left in the car park.

Please note that the check-in time is from 14:00 hours and the check-out time is by 12:00 noon. For room extensions please make arrangements with Reception on the morning of your departure. Room extensions are subject to availability and cannot be guaranteed. Please dial No. 0 to contact the Front Desk. Leave the key card at Reception before leaving the Hotel

We welcome all our guests with a complimentary tray of Coffee & Tea supplies as a welcome gift on the arrival day. Should you wish to refill your tray, call No.808 to order the Coffee & Tea replenishment package!
The tray includes:
2 x instant coffee; 2 x Decaf instant coffee; 4 x teabags; 2 x sweetener; 4 x UHT Milk; 4 x White Sugar; 4 x Brown Sugar; 1 x Bottle Mineral Water 1Lt.
Price €6.00

The Anemi Hotel & Suits conference and banqueting facilities are available for any type of functions.
For more details and reservations, please contact the Food & Beverages Manager or the Duty Manager. Please dial No. 808 or No. 0 to connect with the person in charge of these services.

Two Courtesy rooms are available in Building B, level -1. The use of a Courtesy room can be arranged on request, subject to availability, for a maximum of 25′ use for 2 persons.
Bath towels and amenities are provided. Kindly make the arrangements with the Front Desk well in advance in order to book the use of the Courtesy room. You are obliged to return the Courtesy room key and the electricity card when finished.

Our Front Desk cashier will be happy to assist with your requirements. A nominal charge is made to cover bank handling fees. We provide a limited currency exchange service (*selective currencies, i.e Dollars, Sterling pounds).

The Hotel ensure easy access for our disabled guests to all premises of the Hotel (to the buildings, to the rooms, to the toilets, to the recreational areas). In case you have not done prior arrangements for a disabled friendly room, please enquire at Reception for availability and further assistance.

Should you require the attention of a doctor, please inform the Duty Manager or Reception. Please ensure you notify also your tour operator Representative. Please dial No. 0 for Front Desk assistance. We will recommend the 3 available options: a visit to the General Hospital, at a Private Clinic or a Doctor’s visit at the Hotel. All charges regarding the doctor’s visit will be settled by the guest.

A smart casual outfit is required in all public areas during the evening. Shorts, t-shirts, and sandals without socks are not permitted in the dining rooms, all bars, and during special theme evenings. We kindly ask that guests refrain from sitting in the lobby area without shirts or proper shoes. Wet beachwear should not be worn by guests wishing to sit in the lobby area.

All our Premium Rooms are equipped with an electronic “Do Not Disturb” sign. Should you wish not to be disturbed, please press the “Do Not Disturb” button to inform our maids. For the rest of our room categories please use the ”Do not disturb” sign available on your door knob. For safety & hygienic reasons, we reserve the right to enter the room if the DND sign is placed or activated for more than 48hrs continuously in your room.

The hotel’s electricity supply is 220/240V. It is strictly forbidden to use in the room, any electric devices that are working on a different voltage. Please make sure to use the correct adaptor when charging.

Anemi Hotel & Suites is very conscious of its responsibility to protect the environment. Various initiatives and measures are implemented consistently throughout the Hotel’s Operations to protect the environment (ex: empty battery station, recycling bins, towel policy, etc) . Read all about our Sustainable efforts on our website or ask further questions to our team members.

Emergency exits are marked on the floor plan available behind your room door, as well as on every corridor and enclosed public area. Follow the exit signs to reach the nearest exist in case of an emergency.

In case of an accident or for help, please inform Reception immediately. First Aid kits are available at Reception, at the Restaurants and at the Housekeeper’s office. Please dial No. 0 to connect with the Front Desk.

Local florists will deliver personalized orders to the Hotel. Should you require this service, please contact Reception for assistance. Please dial No. 0 to connect with the Front Desk.

Please decide for yourselves: towels placed on the edge of the bathtub means “Please change” and towels placed on the hook/rack mean “I wish to use them again” – for the sake of protecting the environment from the excess waste of water and washing powder. This policy is part of our Hotel Sustainable efforts to protect the environment.
For pool towels please read the Pool towels policy!

Our Soma Fitness Room is located in block A, at the Althaea Spa and it is open daily from 7am to 7 pm.
Guests can make free use of the facility as long as they are dressed appropriately and are over 18 years old. Kindly bring your own towel and a bottle of water. You are instructed to follow the Gym Rules & Regulations available on the premise.

All guest rooms are fitted with an electric hairdryer. Simply lift up and press the button to operate. In case you do not find your hairdryer, please dial No. 0 to contact Front Desk.

For additional towels, blankets and pillows, please contact the Duty Housekeeper through Reception.
Sundays and Bank Holidays we provide mini service. Please be aware of the Do not disturb sign (if activated there will be no HK services).

Guests are not permitted to take out towels or any other hotel property from the confines of the buildings. In case of any missing items from the room, Hotel will charge the cost of the missing items on your room account or credit card.
In case of property damages, the Hotel will evaluate the cost of damages and charge it to your room account or credit card.

A laundry list and laundry bag can be found in your wardrobe. For a collection of items, please contact the Duty Housekeeper. Please dial No. 809 for Housekeeper or No. 0 for Front Desk. For your convenience, you can use the washing machine, dryer, or iron & iron board available in the Laundrette area(Block B, -1 floor). The machinery is working with coins (2 coins of 2 euros per each machinery). Detergent can be bought from Reception. Please use your Key card to engage electricity power when ironing.

For your security and comfort, a sophisticated electronic key-card system is used for all guest rooms and suites. By default the Hotel will issue 2 cards per each room. Extra key cards may be issued on request, subject to Hotel’s stock availability. Please do not forget to leave your key-card with the Front Desk upon departure.

As we care about your well-being, comfort and stay, we believe that complying with our House rules will ensure a consistent delivery of the highest standards and services for the benefit of all our valued guests. A few words about recommended dress code: Although the hotel is a holiday resort and casual dressing is welcome, it is recommended that guests whilst indoors, especially in our Nema Restaurant, Serene Roof Lounge cocktail bar or Kipos Roof garden, should be properly dressed. Guests in the lobby should not be seated in wet clothing. For families and children, parents are kindly requested to look after their children throughout their stay at the Hotel. Please note that nor food nor drinks may be brought to the hotel and consumed in the public areas such as Restaurants, at the Pool, etc. At breakfast time, guests are most welcome at the Elia Restaurant to serve their booked breakfast meal, however, please note that the buffet items are available only for breakfast in the Elia Restaurant, therefore no fruit nor other breakfast items may be taken away for consumption outside the restaurant. Sunbathing around the pool area is permitted to our inhouse guests only.

The guests cannot reserve sunbeds by placing pool towels on the sunbeds. Members of the staff will collect without
warning the towels from the reserved sunbeds. No glassware is allowed around the pool for safety reasons. No
inflammable are accepted in the pool. Out of respect for the other holiday makers, please keep the noise level down in your room, refrain yourself on moving furniture inside your room or listening music on a high volume.
Thank you for your kind understanding.

There is an ironing room situated on the -1 level of building B, in the Laundrette area. The use of the iron and Iron board is free of charge. Please make sure to bring your Room Key card in order to switch on the electricity and Switch off upon departure from the Laundry room.
For safety reasons we do not supply or accept the use of personal irons in the rooms.

There are guest lifts available at all levels in both building blocks. In the event of lift failure, PLEASE DO NOT
PANIC, press the alarm button and we shall respond immediately. Please do not exceed the limit of persons allowed for each elevator for the proper functionality of the elevators.

In cases of lost items, please inform Reception and every effort will be made in order to recover the item. The hotel is not responsible for lost or stolen articles. All postal charges / delivery charges will be covered by guests. Delivery time is subject to the Delivery Company policies.

All our Premium Rooms are equipped with an electronic “Make my room” sign. Press the button to inform our maids that you wish to receive this service. For the rest of our room categories please use the ”Clean my room” sign available on your door knob. Keep in mind that Sundays & Bank Holidays we offer mini service.

Please note that all rooms are non – smoking as required by the Cyprus on balconies and outdoor terraces.
Kindly close your balcony door while smoking outside on the balcony, to prevent the smoke from coming inside to the room. Sensible smoking detectors are installed in each room.
For smoking in the room, the Management can enforce up to €500.00 fine.

A complimentary supply of Nespresso capsules is available on your arrival in your room, next to the Nespresso machine. If you wish to refill your supply, feel free to order by dialing No. 808 a Nespresso box that includes 10 capsules. Price €8.00 per order.
*The Nespresso coffee is available only in the Premium, Executive, and Cotton Suite room categories.

On your arrival, you will receive 1 Pool Card for each person booked on your accommodation (adult, child, or infant). Each Pool card received will be automatically charged with €15.00 to your room account, as a security guarantee.
To exchange the Pool Cards with actual Pool Towels, please visit our Spa Centre situated in Block A, -1 level, during the Spa’s working hours (daily between 10 am to 7 pm). It is within your responsibilities to ensure that the pool towel exchange is done during the working hours of the Spa (10 am to 7 pm). For environmental purposes, we recommend exchanging the towels not earlier than every second day!
We would like to remind you that you must collect the pool towel after use from sunbeds, shower rooms, etc!
Keep in mind that the Housekeeping or Front Office will not be able to supply or exchange used Pool towels during your stay!!
Whenever you have decided that you will not be using the Pool towels anymore, please bring the used towels to the Spa in order to receive back the Pool Cards.
On your Departure, please present to the duty Front Officer the Room key cards and all the Pool Cards received on arrival, in order to void the initial charges of €15.00 per Pool card received. If you have an early departure time, please make sure to exchange the pool towels with the Pool Cards, a day earlier.
Failing to provide the Pool cards on your departure, will result in paying the original charge of €15.00 per card.

Pets are not allowed inside the Hotel premises or rooms. All clients who will clandestinely bring a pet into the Hotel room will be requested to remove the pet from the Hotel premises.

Throughout the season, the island celebrates a few bank holidays during which banks and most local shops do not open. Please consult Reception for bank holiday information. The Hotel’s services are operating as normal during Public & Bank Holidays. A small note regarding the Housekeeping services which are limited to Mini service.

Umbrellas and sunbeds around the pool are offered to our residents free of charge. For basic hygiene you are kindly requested to shower before entering the pool. In order to provide comfort to all our guests please refrain from using inflatable beds or playing rough games in and around the pool. Guests are requested not to place towels on sun beds as a means of reserving the bed. During summer period our outdoor pool is open 7am to 7pm. Please make sure your sunbed is not blocking the pathway around the pool.

For any mail queries, Reception will be pleased to advise you. You can post your outgoing mail at the Reception desk, from where you can also purchase the stamps.
In case you wish to visit the Post Office, please follow Iasonos Street for about 2km until you reach the nearest Postal office. The Postal office is open Monday to Friday 8 am to 1:30 pm (except Bank Holidays when is closed).

The nearest Pharmacy can be found on the main harbour road (Poseidons Avenue) within 5 minutes walking distance (just 50m further down from Starbucks Cafe) open Monday to Friday 8:30am to 6 pm. Outside the above mentioned hours, a Night Pharmacy is on duty. Please contact Reception by dialling No. 0 to receive information regarding the location of the Night Pharmacy on duty.

Your Room Service Menu is located at the end of this Directory; should you have any other special requests, please contact our Room Service Head Waiter by dialling No. 808. Room service is available to guests from 7:30 am until 18:00 hrs for an additional charge of €4.00 per order. Nema Restaurant offers the possibility of take-away, with collection from the Nema Restaurant. Take away menu and Restaurant program is available at the end of the Directory of Services.

Two a la carte Restaurants are available within the Hotel premises. Elia Restaurant (Local, International cuisine) open daily for Breakfast, Lunch & Snacks between the hours 07:00 – 18:00. Nema Restaurant (Mediterranean,
Italian cuisine) is open Tuesday to Saturday 18:00-23:00 & Sunday 12:00- 23:00. Monday the Restaurant is closed.
Both Restaurants attend to dietary needs (vegetarian, vegan, gluten free).

The Management is not responsible for any loss of money, jewelry, or other valuable possessions belonging to guests. We suggest that you protect your valuables by placing them in the safety deposit boxes which can be found in your wardrobe – free of charge. In case you need any maintenance assistance to open or close the safety box, please contact the team by dialing No. 816 or No. 0 for Front Office.

A variety of excursions and tours are available to be booked through the Front Office. Information about sightseeing tours around the island, jeep safari, boat trips, waterpark tickets, wine tours and many more can be obtained from our Front Office officer, who will be more than happy to assist you. Prebooking in advance with minimum 24hrs is recommended.

The Althaea Spa & Wellness Centre offers a range of carefully chosen massages, beauty treatments, facials and more, 4 treatment rooms, Sauna & Steam bath, indoor heated pool(winter season), relaxation area. To book your treatment please contact the Spa Reception at No. 820. The Spa centre is open every day 10am to 7 pm. Kindly follow the Spa’s Rules and Regulations available down on the premises or at the end of this Directory.

Our outdoor Swimming pools are filled with fresh water and constantly filtered. Open daily from 7am to 7pm hours. Please note the pool rules and regulations available in the pool area. The indoor swimming pool is situated in the Spa centre, and it is available for use during Spa’s operating hours, daily between 10am to 7pm. During the winter month, the pool is heated.

Your room is equipped with a private telephone. You may dial directly to any part of the world.
Please dial 9 to get the outside line, followed by the telephone number.
For more information and international dialing codes, please consult the Country code page within this directory of service. To connect room to room, dial the room no. A list of all Hotel extension is available on the end of the Directory of Services.

Please contact Reception should a taxi be required, for internal transfers or Airport transfers. Kindly inform the Reception if baby seats, child seats or booster seats are required and how many persons will be sharing the taxi in order to order the appropriate taxi size. The tariff fee will be communicated to the guests upon order.

Your room is equipped with a satellite television. For any maintenance issues please contact the Front desk at No. 0 or the Maintenance team at No. 816

Wake-up calls can be organized through the Reception. Please inform Reception of the time you wish to be woken up. Your telephone will ring at the requested time.

We would like to advice you that the tap water is not suitable for drinking. Bottled mineral water is available for purchase from the Elia Restaurant bar.
Cost for a Pack of 6bottle 1ltr is €6.00

Wireless connection to the internet is available in all rooms and public areas of the hotel free of charge. Connect your device to the network ”Anemi Hotel & Suites” and insert the password ”anemiwifi”. Multiple devices can connect simultaneously. Our network is secured, however we advice all our guests to be careful when accessing sensitive data
through a public network.

Please do not sit with your wet clothes on, in the indoor areas of the Hotel. Dry yourself every time you are exiting the pool. To dry your cloths, use the cloth hanger available in your room or the Dryer machine available in the Laundrette area (Block B, level -1).

Should any of our guests require the use of a wheelchair please contact our Front Desk Personnel. Please dial No. 0 for Front Desk. This service is subject to hotels availability, usually for a temporary use.

With the help of our experienced wedding planning team, you can be sure that your special day will be filled with magical moments to remember forever. We can offer a selection of venues and packages to accommodate your needs and budget. For further information on getting married in Cyprus please ask our Food and Beverage Service Manager for details Please dial 0.

HOTEL POLICIES

  • Indoor pool operating hours 10am – 7 pm
  • Swim at your own risk
  • No lifeguard on duty
  • Shower prior to entering the pool
  • Appropriate swimwear must be worn at all times
  • No diving, splashing or rough play allowed in the pool
  • No inflatable of floating devices are permitted in the pool
  • Do not use the pool if intoxicated, affected by any substance or suffering of any medical condition that may affect your ability to swim
  • Beware of a slippery floor
  • The Management is not responsible for objects left unattended.
  • Please use the lockers provided
  • The Management has the right to refuse the use of the pool if these rules not respected
  • Food and drink around the pool are is prohibited
  • Children must be accompanied by their parents
  • Not recommended for individuals with cardiovascular and respiratory disorders.
  • Elderly persons or any individual under medical supervision should not enter the Sauna or Steam bath without prior medical consultation and permission from their doctor.
  • Pregnant women should not use the Sauna or Steam bath prior to medical consultation.
  • No children under 16 years of age are allowed.
  • Recommended maximum use is 15 minutes.
  • Showers required before entering.
  • Food, gum, beverages, glass, plastic or metal items are prohibited inside the Sauna and Steam bath.
  • Swimsuit and towel required.
  • Exit immediately if feeling uncomfortable, dizzy, or sleepy.
  • In case of emergency, seek assistance at the Spa Reception.
  • Recommended not to use the Sauna or Steam bath alone
  • Do not use the Sauna or Steam Bath under the influence of alcohol, hypnotics, narcotics, or other drugs.
  • Dry yourself well after exiting the Sauna or Steam bath room.

At the Anemi Hotel & Suites we strive to exceed our customer’s expectations and believe our loyal employees are our most valuable resource in achieving this goal. Likewise, we are committed to exceeding our employee expectations in providing a rewarding and enjoyable work environment. These goals combined, define the business philosophy of the Anemi Hotel & Suites.
The Anemi Hotel & Suites regularly holds in-house training sessions on different areas such as: First Aid at work, Pool life guard, Fire training, Health and Hygiene, Safe use of chemicals. Also encourage the staff to participate in special interest courses for personal and business development. A Health and Safety at work risk report has been conducted for employee’s safety.
At the Anemi we prohibit discrimination against and harassment of any employee or any applicant for employment because of race, color, national or ethnic origin, age, religion, disability, sex or any other characteristic protected under the Cyprus Low.
All employee contracts of employment are in accordance with government employee legislation. The Hotel Manager is responsible for managing the welfare and labour standards of all employees. Three members of staff are also assigned responsible for managing human rights.

Anemi Hotel & Suites condemns all forms of child exploitation. Anemi Hotel & Suites does not recruit child labour, and we support the elimination of exploitative child labour. We also support legislation enacted to prevent and punish the crime of sexual exploitation of children. We will work to raise awareness concerning such exploitation and will cooperate with law enforcement authorities to address any instances of exploitation of which Anemi Hotel becomes aware. Our staff are informed about the department of Domestic Violence and Child Abuse office in Cyprus, tel 22808442 and its actions.

Actively we support and participate in a children’s local shelter as a Chairman of the committee, offering Shelter, food and healthy environment for 60 children while their parent are at work throughout the year.
We are dedicated to respecting fundamental human rights and to continued dialogue on the principles set forth in this statement as we fulfil our vision as a company.

The Anemi Hotel & Suites gives great importance to Safety and Health at Work and has set the goal of continuous improvement while always taking into account employees, associates and any third parties that can be affected by its work.

In order to achieve the above objectives, a health and safety management system is designed and implemented in accordance with the Occupational Safety and Health Laws and Regulations.

To achieve this goal the hotel has set the following goals:

  • Creating and maintaining a safe and healthy environment and eliminating conditions that could lead to activities with a negligible possibility of negative impacts.
  • Planning and execution of all work by giving priority and great importance to the Safety and Health of employees, associates and customers in order to carry out all its activities without accidents.
  • Full compliance with the relevant legislation.
  • Continuous training, development of competence and assessment of personnel in the use of machinery and equipment, use of chemicals and manual handling of loads and continuous awareness of safety and health issues at work.
  • Conduct risk assessment studies for decision-making in prevention and protection measures.
    Provide all its personnel with the necessary equipment, information and training to handle their work without accidents.
  • Disposal of all necessary personal protective equipment and training for use, storage and maintenance of personnel and any third party. All staff in the hotel are responsible for taking
    all necessary precautions and precautions for the safety and health of both themselves and any other persons who may be affected by their work

The management of the Anemi Hotel & Suites is responsible for reporting accidents, occupational diseases and dangerous incidents occurring in its workplaces.

Adherence to Safety and Health Laws and Regulations in Work is expected to lead:

  • Early detection and prevention of risks.
  • Proper information and training of employees
  • Develop and maintain the belief that worker safety and health is a top priority

The hotel policy is available to all interested parties and is constantly monitored so that it remains relevant and appropriate for the business.

Anemi Hotel & Suites is committed in having a positive impact in the local community and enhancing the quality of life. We are able to support our goals through in-kind donations, volunteer work, raising awareness and funds for good cause organizations.

Below listed are actions taken in this area:

  • We try to adapt our operation to regional characteristics and conditions We try to encourage hotel guests as well as staff to use public transport and bicycles. This will lead to reducing pollution caused by cars as well as to better exploring the area of Pafos.
  • Actions concerning the environment are displayed throughout the hotel.
  • We assist customers to use products and services in an environmentally friendly way.
  • We are informing clients about our culture and traditions and kindly requesting to respect it.
  • We are organizing cleaning days (where guests can take part in)
  • We host at least one charity event per month in our hotel
  • In cooperation with the local municipality and church we organise speeches and invite locals to get informed on current issues
  • We are active members in several professional and local charitable organisations
  • In order to help to local businesses:
  • We are committed to purchase locally producedgoods and cooperate with local suppliers.

With existing social policy we are keeping close relations with local businesses, authorities and communities.
Responsible for the social part and for the public relations is the General Manager.

Anemi Hotel & Suites is committed to providing economic opportunities for all members of the community in which we operate. We believe that the development of a community’s resources benefits our company and the entire community as well.

We support and encourage actions in seeking out and taking the steps necessary to assure Suppliers a fair share in the economic opportunities available

  • We are committed to purchase locally produced goods and cooperating with local suppliers.
  • We try to adapt our operation to regional characteristics and conditions We are members of the “ Cyprus Breakfast
  • scheme” which encourages the use of only local produce items.

Our supplier policy is communicated throughout our staff and suppliers.

Anemi Hotel & Suites is a family run property providing high quality hotel accommodation and services. This is achieved through:
a) the employment of professional, qualified and experienced personnel
b) the application of a continuous education and training plan
All employees have been made aware of our operational goals and practicing standards. All our suppliers, whether of products or services, have been assessed against our purchasing requirements to ensure that they fulfill our operational standards and business goals.
The effectiveness of our hospitality services and guest satisfaction is monitored through our own guest questionnaires, Tour Operator’s questionnaire analysis, review sites such as Tripadvisor as well as management and staff consultations.
I expect every employee to be fully aware of this Quality Policy and adopt its purpose and objectives.

Sustainable development policy

Vision
The Anemi Hotel & Suites is committed to continually improve its services, satisfy current legal requirements and attain maximum quality levels required by our customers and contribute to the communities we live and work in by developing sustainable tourism.

Policy
As a family run hotel we recognize the importance to the success of our business in bringing a positive benefit to the society in which we operate through high quality service, environmental protection, community involvement and good employment practices.
We have also developed individual Environmental, Health and safety, Quality policies in order to comply with the local and International Standard requirements. Our Employees, Social and Suppliers policies are in line with Travel Life requirements helping us maintain good relations throughout.

Principles
We are committed to comply with all applicable environmental laws, statutes and regulations and take a proactive approach to future requirements and obligations.
We are committed to reduce the environmental impact of our activities while maintaining the quality of service expected by our guests. We are committed to monitor performance and aim for continued improvement by reducing, re-using, and recycling in areas such as energy consumption, reduction of waste materials and water consumption We are committed to set sound environmental and social objectives and targets, and integrate a process of review and reporting.

Intentions
To set objectives and targets in order to manage the important environmental impacts To communicate to our employees, customers and suppliers our policies and achievements in improving our environmental performance and our engagement to the sustainable management and business.
To encourage engagement of our business with local communities To have available all necessary resources to achieve these objectives using the best available practices.
To educate our employees to become more environmentally aware.
To incorporate sustainability into everyday business practice.
These goals are just the beginning of an ongoing journey towards sustainability.
We are proud to have achieved the Gold Travel Life Award and hope to maintain it for many years to come.
We take all of this on, while maintaining the exceptional guest experiences we so proudly deliver and monitor through review sites and our own questionnaires.

10 steps for a sustainable stay

1.Research Recycling at your destination. Recycling while on vacation can create some new challenges, but the extra effort is worth it. Plus if you are having a family vacation, it is a good way to show the kids that recycling and caring for the environment is important all the time.

2. Save water. Making simple choices in daily life routine can help save our island a lot of water. Towels and linen are changed twice weekly unless otherwise specified.

3. Sustainable Preservation Initiative. Any archaeological site needs to be treated with care. They are fragile and irreplaceable. They represent our nation’s past, our heritage. And, for some, are one of the main reasons to travel
to Cyprus.

4. Bike, walk and use public transport. Cycling, walking, carpooling or riding the bus are the best ways to commute sustainably. As an example, every Thursday, Pafos Municipality offers to all visitors the unique experience of a stroll in Pafos Town Centre, Ktima and a peek into the local everyday life.

5. Join sustainable excursions. We advise our guests not to participate in activities which may harm or there is an evidence of animal exploitation.

6. Research indigenous crafts and support keeping the tradition alive. We highly recommend “ The Place” which offers to all visitors the opportunity to watch, and admire the skills of the potter, the icon painter, the wood carver, the art of the fused glass and glass painter, the chair maker, the art of wood burning, basketry, or to taste local homemade sweets and delicacies, wines, spirits and beer.

7. Eat Smart. Eat Local, Organic Foods. With food being a huge part of our existence, this is one of the most important ways to go green. Our local supermarkets offers a variety of organic and local food. Our Hotel Restaurant applies the buy locally policy and it is one of the first hotels to participate in the Cyprus Breakfast scheme.

8. Visit Markets where the locals go. The Old Town – Pano Pafos is the reference point of the city, within 3 kilometers up the hill from tourist-dominated Kato Paphos, Ktima Paphos presents itself as a pleasant Mediterranean town going about the everyday occupations of business, civil administration, shopping, schooling and, of course, sitting around in cafes.

9. Sun dry. Instead of running the dryer and wasting energy, take advantage of the warm weather, sunny skies and summer breeze by air drying your clothes outside on a line.

10. Unplug. Relax and find time to detach from all electronic devices. Make sure to unplug your power cords when you’re not using them to conserve energy. A little bit of energy savings can go a long way!

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